Hacker News Reader

That's because users don't have to suffer the permanent effects of their carelessness. There will always be someone they can scream at and blame for things going wrong. Because they're the customer, and the customer is entitled to satisfaction.

So all technology ends up being designed for careless and irresponsible people because it's generally profitable to do this. If you don't, someone else will.

View on HN

So much contempt..

> So all technology ends up being designed for careless and irresponsible people because it's generally profitable to do this

So all of technology ends up getting designed for life, which generally will throw obstacles in your way. And therefore people will build escape hatches.

It's not difficult to learn how all this stuff works and be careful not to lose hardware keys. But most people would rather think about other things and just call customer service if they get locked out. That's understandable, but I wish people would take more responsibility for their own security.

Reply on news.ycombinator.com