Sure, but that's certainly not five nines of reliability.
How many billions of dollars did this collectively cost? That's lots of wasted engineer time at best, and the inability to build a hot fix for your own outage at worst.
How many billions of dollars did this collectively cost? That's lots of wasted engineer time at best, and the inability to build a hot fix for your own outage at worst.
There SLA is for 99.9% ("three nines").
Which equates to:
Daily: 1m 26s
Weekly: 10m 4.8s
Monthly: 43m 28s
Quarterly: 2h 10m 24s
Yearly: 8h 41m 38s
Today they already spent their whole quarterly budget. With the incidents April and May they have already exceeded their whole yearly budget.