I assume they're talking about the app store? It's the only thing that sort of makes sense.
I suppose the other candidate is the "Made For iPhone" program.
Any company could come along and make a better product, but there is a huge barrier to entry in terms of the operating system side. Because of its ubiquitous nature, Android based systems have a bad reputation to many people. However, one of the greatest barriers to entry are the software patents (which in my mind should not exist).