For example, I recently convinced my father to switch to iPhone after 4 years of Android. Why? The first phone he got was a Galaxy S7 (Snapdragon). After just a year it was extremely slow, crashing all the time, overheating... which turned out to actually be a very, very common problem with the processor (Snapdragon 820). It was Qualcomm's first stab at a 64-bit processor and it showed.
Well... try, try again. Galaxy Note 9. After a year, super slow at everything, even though all he does is browse internet and check emails. Even the Microsoft Outlook app would crash loading Inbox 25% of the time with no other apps open. Battery replacement and factory reset didn't help at all. A few months after that, it started dropping Verizon phone calls at random. Turns out that was another flaw widely reported on their forums, specifically on Verizon, with a botched software update installation for the modem, that if you were unfortunate enough to install, could not be removed or repaired or factory reset. And, of course, Samsung wasn't pushing any updates to fix it. Kind of a really big deal when you are a small business owner.
So iPhone 13 he went. A year and a half later and it doesn't drop calls.