Ah yes AI and Automation the solution to all problems. It's basically impossible to directly talk to anyone in my state because of that when it comes to unemployment. What's worse is a 3rd party was hired to basically say they can't do anything but tell you if your account is either good or not. Sometimes it's nice to be able to talk to someone who has some power in the system.

If you mess up in the system good luck figuring it out for a few months. I think my state has had investigations over had bad it is. What's really stupid is unemployment fined me at some point but my unemployment insurance covered it as I had like $10k in my unemployment account the state agree I qualified for that I eventually gave up trying to use as I couldn't get these two parties within unemployment to agree. So I was qualified just unable to qualify. At least I didn't have to pay anything as unemployment covered it and I'm employed now but what a horrible system. I did attempt to go to go to court over this, major waste of time too. Especially because their own system failed with the original court date so they rescheduled for 4 months later. Huge mess. Don't ever be unemployed and you are fine though. Or move out of Texas I guess. I'm glad I had savings but I feel for those who don't. It's way too easy screw up in these systems.