AAA studios have shipped a lot of games with broken online services, gameplay, matchmaking, etc. No AAA studio has ever shipped with a broken cash shop. Its all about priorities.
In my experience and based on convos with friends at other studios, good producers (product owners) are hard to come by.
Of course devs would pin the blame on ops/production, but I think it's a really interesting problem that has plagued studios of all shapes and sizes.