Your article is behind a pay wall, so it can conveniently not be checked. But your quoted line suggests they got no help from the military not that they weren't there.
> Does it? Deliberately shelling a town and killing civilians together with 'suggestions' of neo-Nazi from Azov look like a basis to me.
There is no promise there, I understand the distinction might be hard to notice for someone who doesn't speak English as a first language.