Well we use a software from Centrics called ARCH which was really confusing when they asked me if I knew ARCH and I thought they meant Arch Linux. ARCH itself is basically just a MS SQL database and a SMB server. When I started here they were spending a lot of time using the GUI client Centrics provides to copy/paste data from ARCH into excel spreadsheets, but I found it's a lot faster and more accurate to just have a computer query the database and put the data in the spreadsheets automatically.

And the spreadsheets are good because they make it easy for someone who isn't connected to the network to view data from ARCH.

And ARCH is helpful because it keeps track of the orders, makes sure the products get printed out, packaged, and shipped to the right places. ARCH can do billing too, but I think we use quickbooks to do that.

Also the printers are necessary because we print out designs on paper and then use heat to sublimate the ink onto the textiles. I've heard rumors that we might start doing direct-to-garment printing but that would require a lot of changes to our process and I think it might not even be cost effective.