From the Wikipedia page about the practice [1]:
> he reduced his costs and increased his profits at the expense of poorer performance [...] so the Muntz TVs were adequate for a very large fraction of his customers. And for those [...] where the Muntz TVs did not work, those could be returned at the customer's additional effort and expense, and not Muntz's. He focused less resources in the product [...] and focused more resources on advertising and sales promotions.
While reading this I thought "This guy is a used car salesman if I've ever seen one", and he was! haha
There was a book with that name, years back. Saw a relative reading it and browsed it briefly myself. Probably are more books by now.
> Facebook was going to be the social media service that never spied on you back in 2006. And once people were locked in, it, you know, did the Darth Vader MBA thing.