I still can't figure out how to use note,I have tried different approach but having to jump different application and rewrite everything 2 or 3 times, just don't compute in my brain.
It's basically a cross between a messy desk and todo list. It works well enough for me. I've tried using stuff like Trello and that is a little too much friction for me, the way you can paste text and images together in OneNote and rearrange them visually just works for me. Sometimes it just feels right to have this item "off to the side" or that sort of thing.
Documentation to be shared across the team is in Confluence or similar wiki platform.
Documents to be shared with the customer are in Office formats.
It’s maddening and is my several times per week experience.