it was also used during warranty/return phase to validate customer concerns. The production line usually checked the boards via the JTAG pins.
Even if it did work, it wouldn't be sufficient to test the rest of the system, which doesn't have any concept of JTAG.
The other major chip (RCP) does have an undocumented test mode, it allowed the verification guys at SGI introspection into various registers/state by exposing them onto the cartridge bus as gpio. I don't think this is written down anywhere though.