The mismatch makes sense to programmers and IT types who have internalised the “computers are stupider than we make them look” way of thinking… but most normal non computer professionals are probably just thinking “I am sharing this with these people right now.
To be brutally honest people need to just stop and apply some basic critical thinking to their actions instead of expecting magic.
Crisis driven decision making is one of the most popular management methods in history.
The biggest problems have been that the 'classic' mobile apps are stale, and are currently being replaced with Element X: https://element.io/blog/element-x-experience-the-future-of-e... - which far surpasses the Teams mobile clients in terms of UX & performance. Also, the E2EE reliability and UX on the old apps was also not great, but that's also fixed (at last) by Element X.
This is the kind of stuff that corporate customers care about. They want systems that integrate well.
Great. I just want a system that allows me to view a PDF file that my teacher sent me without having to click through a dozen menus and wait several minutes.
like Matrix: https://www.freie-messenger.de/en/systemvergleich/team/