The way to do "returns" on eBay goes like this:

- Open a "not as described" case against the seller

- When they say you should return it, ask them for a prepaid label to do the return, which is your right, never pay to return it yourself, especially if they claim they will refund your costs (they won't)

- When they invariably don't give you the return label, or a refund, or something else to your satisfaction, raise it with eBay (after the requisite number of days), who will refund your purchase

- keep, donate or destroy the product