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Fast food in particular is such a weird concept to need an app. But Chick-fil-a's app is so much better than all the others they give the concept hope. Combined with their great service, the app is legitimately faster than a Drive Thru. Can't say the same of McDonalds.

Agreed! What can we do about this? I'm an advocate for web over app, but that has it's own downsides

You can order from the Taco Bell mobile website.

I don’t eat Taco Bell. I’m talking about the app deluge in general and I guess I chose a bad example.

If you can’t even find an example then it’s probably not that much of an app deluge.

Almost everyone has some kind of decent mobile site outside of the category of social media (and to be honest many of the social media sites like Facebook and YouTube have pretty excellent mobile sites).

I’m struggling to think of a major store or service that forces you to use an app, especially if you exclude Apple’s walled garden (then again, there is iCloud.com).