These responses are hard-coded by developers, we know this because it's the same stock response every time. It is personal because it's not the model, it's a wrapper around the model enforcing US-centric cultural censorship norms onto the rest of the world.

I understand the optics around why FB/OpenAI/etc do this, (as a sibling user posted), but make no mistake, it is no accident that it talks to you in a condescending way.

For example, why can't the response just be "I am not allowed to answer that request"? Why does it have to give you this condescending spiel about "offensiveness" or some other subjective reason?