> The expectations should be clear on both sides. If I am expecting delivery to my streetfront I will be happy to go down and get it.

That's great, and apparently you are not the kind of app user that the deliverers are up upset about.

> "According to Rappi and iFood, which control over 90% of Brazil’s app delivery market, drivers do not need to make doorstep deliveries. On paper, representatives from both companies told Rest of World, their rules already require delivery workers to only go as far as a street-level point of contact, from which customers are asked to collect their meals."