Recode has learned that Amazon has staff on call behind the scenes to assist the computer vision system that is supposed to detect which items a shopper pulls off a shelf and carries out of the store.
An Amazon spokesperson confirmed the setup and said that Amazon staff is asked to help out when the system used in the new Amazon Go store can’t make a determination
https://www.vox.com/platform/amp/2017/1/6/14189880/amazon-go...
I work in the industry and the 100% success rate touted by these companies just doesn’t exist in live in person real time inferencing. We will get there one day, but in many cases “magical” computer vision AI has humans verifying and changing AI outputs
Imagine Amazon was flexing the stores being fully automated before “Track Everything Everywhere All At Once” was written