This seems fine though? The postal office has workers who decipher the vanishingly small percent of mail automated systems can’t figure out.
Maybe we need to acclimatize. We all know when a company claims their soda is the tastiest or that their cars will make you cool, it's marketing fluff. Or that packaged food has to have some amount of preservatives. We should just assume that "AI" means "AI system", one that involves humans for software maintenance, taking care of edge-cases, and providing training inputs.