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I'm glad I'm no longer on the side of managing Microsoft 365 stuff for a company. I've seen this happen too many times, and of course the user takes it out on you for it. Was so much simpler and reliable in the past just having a NAS and mapping it to a drive. Even my current company still uses NAS for mission critical stuff.

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You know what local NAS storage isn’t good for? Microsoft’s bottom line.

I'm in the position of that user. I have a boss telling me to not turn Team Microsoft's problems into mine. She's happier if I take someone from that team along my troubleshooting journey. It now takes two people's time to arrive at the same conclusion. And most of the time that conclusion is that microsoft screwed up and the only thing we can do is reinstall.

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