I’m not a bitwarden user, does this mean users can’t access their secrets on their own machine if they are logged out? Because that’s not how 1Password works. I suspect that isn’t the case but it sounds like it to me
I’m not aware of any SaaS that achieves 100% uptime. If you want to control your own destiny, I hear that you can self-host bitwarden, but the uptime will almost certainly be lower than a well-managed hosted service.