It wasn't like their antitrust history started with browsers. Their business practices were on display before - for instance look at the 1994 consent decree that they signed. Or did you think that Netscape was their first antitrust case?
I'm aware that Microsoft and Google still have massive marketshare, but there's no way of knowing what the world would look like if that lawsuit hadn't happened. They technically lost in the legal court, but internally may have been congratulating themselves because the penalty was so small.
But they lost in the court of public opinion. "Everyone knows" that Microsoft's modus operandi is "Embrace, extend, extinguish" monopoly-building, that IE sucks, that their entire platform is anti-user...it's taken decades of brilliant work on VS Code, on the .NET stack, and in other open source efforts to partially convince some of the developer community that they're not entirely evil. And honestly, Microsoft's character in all of this is a big part of why I daily Firefox on a Linux laptop, and probably a big part of why tools like Firefox and Linux exist. A significant portion of Google's success may be due to people leaving Microsoft's IE (and Bing) and using Chrome instead!
Here, "Don't be evil" Google - already somewhat maligned by their Adsense tracking cookies, their gradual degradation of the Search experience, their habit of canceling beloved projects, their own embrace/extend/extinguish model with Chrome, and their other actions, could suffer a similar character impeachment in this antitrust trial.
It doesn't matter as much whether industry insiders knew what their behavior was, or whether they take a financial hit, or even whether they're found guilty - what matters most is what popular culture paints them to be.
The general public of people our age thinks good things about Microsoft. Even my siblings find my dislike of Microsoft bizarre. The only thing about Microsoft that most people my age ever hated was Clippy. And even Clippy is now generally liked.
And developers under 35 seem to find it bizarre that if I call Microsoft the Evil Empire. Just as I once found it strange that developers from the 1980s thought of IBM that way.
They definitely took a huge hit in public opinion. I'm from a middle of nowhere town, its not tech adjacent or focused, and these were common online forums where we interacted at the time (and by some extension the broader public ones).
Even teachers would poke fun at Microsoft from time to time, as I recall
Same for MS, it's not an accident that even non-technical folk moved onto chrome away from IE/Edge even though IE had huge marketshare at one point.
The bigger factor is that smartphones allowed competitors to get a reset on the playing field for the consumer market.
Mac marketshare was in single digits until the iPhone took hold (yes, even after the success of the iPod), and we still had Microsoft dominating the market with over 80% marketshare as of 2018 (macOS has only hit double digit marketshare percentage as of about 2016, roughly doubling to over 20% from that time until today).
https://www.statista.com/statistics/218089/global-market-sha...
As an edit, maybe I’d add factor number 3: web-based business applications. I would say that Google’s business productivity suite set businesses free to be much more platform agnostic, along with other tools that moved from installed desktop applications to web.
Microsoft has grown to a $2.3T company today. Nothing more needs be said.