I think the article is written in a over-sensationalistic way and I would take it with a grain of salt, but also possible that he's really into finding bugs. Based on the reddit post, he's definitely really into racing on Zwift
As a casual Zwift enjoyer, I'm just vaguely familiar with the story, but now I ended up digging the initial (now deleted) article: https://web.archive.org/web/20220223133105/https://zweight24...
And some reddit post from him, explaining why the article was deleted and his disappointment in Zwift as a company: https://old.reddit.com/r/Zwift/comments/t0n5be/the_article_z...