Edit: although, full disclosure, I haven’t looked at Reddit in months so if they shut down the old interface as part of the recent fit of user-hostility, I haven’t noticed.
Innovation almost always looks like throwing stuff at the wall and seeing what sticks. You have to "break" things to figure out what can be improved.
The problem is that we've gone all in on SaaS and pushed updates. Pushed updates were a huge win for security, and SaaS has some pros for some users and certain niches.
But long gone are the days where a company would invest time and money into beta test periods where they'd try out new features on focus groups who would give feedback and then the rest of us would wait for reviews from the early adopters before deciding if the upgrade costs and risks were worth it.
These days we get "upgraded" whether we opted in or not. And we're all the beta testers 100% of the time.
That has been the real plague on the software industry IMO. At least, it has ruined my enjoyment of computers and tech for the most part, and further driven to me towards native open source software (which I already used anyway, I just cling to it harder now because I feel like it is under threat). Now get off my lawn.
This is exactly why I don't use SaaS stuff, nor software that forces updates.
What has happened, for example: listening parties. Not a massive feature, but no doubt something that required a few person-years of effort to get right (and they did).
What hasn't happened but should: "buy my wishlist, now" (again, not crazy hard, but probably a good few person-months to get right.
BC's basic page layout and page flow have not changed noticeably in years. Thankfully!
This doesn't seem like a good thing to me, as a user.
Assuming they want to run it maintenance mode and have it not burn a hole in their pocket, they probably want people not pushing for raising wages, benefits, etc. in the future or now -- they'll likely sell off what remains to private equity or maybe try to get AI to run the show.
(That's not a rhetorical question, I'm genuininely interested in it from a philosophical and/or legal point of view)
That does not seem like a good thing in any sense of the word.