Nobody ever measures lost sales due to annoyed customers, it contradicts someone else's project, politics. Like that website that you immediately close when it bombards you with engagement popups.
Nobody ever measures lost sales due to annoyed customers, it contradicts someone else's project, politics. Like that website that you immediately close when it bombards you with engagement popups.
I worry about the feedback loop here. You stopped going because of the ads, but unless the person making the decisions knows that, then these things don't change. I don't have a solution.
I don't really care though. Gas quality is the same across brands.
The second time we didn't go there while passing that place, I dropped them a friendly mail. I must have been not the only one, because now they accept cards.
Sometimes talking to people helps. Though with a franchise there might be no-one on site with the power to "just fix" things. Regarding the gas station: Maybe charge at home instead? :P