> They seem to use paid writing suites quite a lot. MadCap Flare is a name you hear often. TW teams writing in B2C contexts often use these suites too.
I didn't know these suites existed. What other ones are popular, and what's their selling point?
I didn't know these suites existed. What other ones are popular, and what's their selling point?
On the other end, much of documentation has moved into the Wiki space. For a long time, Confluence was making some serious inroads there.
Most professional tooling these days also emphasizes content reuse, and sometimes (if you are lucky) separating content from presentation.
Opinions come from experience: I spent many years in tech writing at both fortune 50's and startups, but have since moved on to other disciplines I enjoy more.
It's been a long time since I immersed myself in this world, so apologies if my memory is less than perfect.
They have local chapters in many geographies. Their annual conference is usually well attended and covers topics related to technical writing from Help Authoring to Content Strategy to Content Marketing to Agile.
I love how on their homepage there's a 1m20s video that shows not a single shot of the godawful UI.