Hacker News Reader

It's not just "free" customer products. See: Pixel Pass being canceled right before it was supposed to pay off with a phone upgrade. Those people paid significant amounts of money.

I don't think GCP is going to shut down as a whole, but that doesn't mean I'd trust Google to keep any specific service I might depend on up and running.

View on HN

> See: Pixel Pass being canceled right before it was supposed to pay off with a phone upgrade

Did you first try to understand what Pixel Pass was? No, it wasn't supposed to "pay off" with a phone upgrade. To get a new phone, users would have had to renew their Pixel Pass subscription. It wasn't - pay monthly for 2 years and get 2 phones: one at the start and end of the 2 years.

The basic thrust of your argument is equivalent to "Google shut down a product we were paying for at the end of a normal billing cycle, so how could you be mad?" Fair enough, but acknowledging Google will honor basic contractual requirements before shutting a service down doesn't really mitigate the argument that "Google might unceremoniously kill a paid product with minimal warning." Props to Google for not committing actual fraud, for whatever that's worth.

Reply on news.ycombinator.com