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I've been with them since the beginning and have had my suggestions included in the UI (e.g. account nicknames) but as far as I can tell they're in some sort of freefall.

Something has gone badly wrong in there and the only answer is to close the accounts and move away asap. That's what I'm almost finished doing for my 4 companies and shortly my personal account.

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FYI, after looking at about 20 banks we opted to go with Amnis in CH which uses Currency Cloud as its backbone.

Their UI is excellent and I've just noted that they have a double-sided reward for new clients such that if you register with amnis using a referral code (e.g. mine: 08e57b) and make your first transaction, they will pay you CHF 200.

You can sign up directly here https://app.amnistreasury.com/create-an-account.

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