New T-Mobile SIMs haven't been able to work in 2G phones for a bit now. If you have an older SIM that's still active you can use it in a 2G phone but they don't want new customers using non-VoLTE devices on their network. They also haven't invested in expandning their 2G footprint since about 2015 when their network was significantly smaller. The 2G service will be discounted in April.