Hacker News Reader

I hope the absolute contempt CashApp seem to treat their users with backfires on them in the future when they inevitably see actual competition.

Terminating a users account while simultaneously admitting fault by providing reimbursement just screams to me that the leadership team are completely out of touch and don't want to hear a thing from their own customers.

View on HN

Venmo did this to me in 2019 :)

They thought I was under 18, so they asked for my drivers license. I sent a picture and they responded with:

"Thank you for sending us your ID." "Your account has been permanently deactivated and we regret to inform you that we can no longer offer you the Venmo service."

Absolutely mind boggling.

PayPal recently did this to a friend - asked them to verify their account, then terminated it.

Maybe asking for the ID is a ruse. They already intended to close the account, they just want your ID so you can’t open another one.

I never thought about this before. Instagram asked for this and the literal second I hit upload on my photo it said I was permanently banned with no appeal possible. This is a good scam.

Probably want to make sure you can't sign up for it at a later time.

Reply on news.ycombinator.com