The people who were working on Y2K did know what would happen in many cases. Their work avoided known huge messes in banking, infrastructure, aviation, and healthcare, among others.
What they didn’t do, much, is write or blog about their work. A lot of fixes were to commercial or government systems running on commercial or government hardware. Publicly disclosing problems and fixes was not part of those cultures.
So it is very hard, today, for members of the public to go back and reconstruct the problems and solutions to “prove” that there were real issues. Which has led some people to believe, incorrectly, that there were not real issues.