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Sahil wrote a blog post about the length of emails: http://sahillavingia.com/blog/dont-judge-an-email-by-its-len...

There are other questions and answers that you should check out. My favorite:

Q: Rails or Django? A: Users don't care so I don't care.

To Sahil's point on emails, short emails were something that were shocking to me as well when I first started interacting with busy people. I took it for rudeness, or dismissive. I know better now and am glad to even receive a reply in the first place, regardless of length.

Being busy isn't ever an excuse to be rude.

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