One thing I've heard here in HN, is that people LOVE to complain and bemoan their situation, and willingly abrogate their power and choices to some inanimate policies and corporate choices.
The GP's comment was that they were effectively 'slave' to a skinner box, and even recognized it. And yet, refusal to do anything about it.
I see it again and again. The answers are there, and a bit harder, but yeah.