Protonmail can only end-to-end encrypt email when the receiver is also using Protonmail. The email spec has no support for a universal encryption method, one of the reasons we'd be better off not using email at all today.
They also don't explain how the inability to track the sender's IP is specific to Protonmail. Unless I missed a key feature, Protonmail doesn't do anything to hide or obscure the sender's IP.