Hacker News Reader

Indeed, I found it very difficult to avoid having ChatGPT make up outrageous lies about a product it was representing on behalf of my employer. Fortunately the feature ended up not being used very much. Turns out nobody actually wanted a chatbot from us anyway.

View on HN

No wonder. I absolutely loathe chatbots, especially if they're supposed to take the place of humans, which, even if it is just a call center tend to be 100x more flexible than these glorified regexps, besides the fact that they tend to actively mislead you.

This is actually a nice verdict, it effectively says 'if you ask a computer to represent you then what it says as your representative is binding on you'.

The most annoying thing about chatbots on websites is that they are the first thing you see. You open a page and before you can even try to navigate anywhere you get a pop up asking “You look lost. What seems to be the trouble?!”

Reply on news.ycombinator.com