People tend to focus on product attributes and pricing because compared to timing, it is more in your control.
An example of this that I think about a lot is Zoom. Zoom nailed video/audio quality more than most of other competing products, but otherwise they didn't offer anything that new compared to legions of other enterprise A/V platforms. They just happened to offer unlimited free meetings for <= 100 participants right as the pandemic happened. This was all pretty much lucky timing and some good choices around freemium growth mechanics. This window of opportunity closed quickly for competing products as behavior changed and network effects took hold. The only new competitor that emerged mid-pandemic was Teams, because MSFT could literally force install it on every Windows machine.