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I had a company reach out after a year offering a refund for toner cartridges I left a bad review for.

I took the refund of course (since they were bad) and then they offered me another $30 to adjust the negative review which I left up, which when I ignored they upped it to $40 to remove it altogether.

I didn’t take them up on it, but I imagine they’re very successful offering such high a payment.

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I didn’t even leave a bad review (I didn’t leave one at all), which is why I was so surprised to get the letter.

I’m sure the tactic is very successful overall. I’m curious what percentage of the population will turn down free money to stay true to their values. The item I bought was $140. I’m not going to sell out over $140, even if they offered a full refund.

I was planning to buy some other stuff that matched, but they lost all figure sales from me.

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