> when they are at fault for ignoring Windows Phone which was better
Hell no it wasn't. The UI/UX was a complete unmitigated disaster, the choice of device models was ... very limited, and barely anyone made apps for it, much less games, with Microsoft not doing nearly enough to woo developers over.
Apple and Android, in contrast, had a decent UI/UX, healthy app stores, and Android a wide ranging hardware selection from "too bad to put it in a bargain bin" to "holy smokes people actually spend that much money on a phone that's not Apple?".