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> Microsoft really doesn’t have much competition in the collaborative unified office suite experience.

I keep reading that, and I somewhat agree, yet I keep seeing a majority of people still exchanging docx files on email or even teams( by uploading new documents each time!) instead of using the collaborative features of office 365.

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This is a big pet peeve of mine, I can't think of a reason to ever send a docx or similar over email - if it's not done yet then it should be somewhere we can both access it so we don't end up with different versions, and if it is done then PDFs are easier to work with.

I think it's habit more than anything - if you've been using Word for 20 years and there wasn't a better option than email you're likely to continue that instead of taking time to learn a new workflow

Uploading word documents to Teams like that is extra ironic because Teams uses SharePoint to store attachments, so you're taking more steps to do the same thing and end up with less functionality

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