I'm glad I moved over to Mac. I know it's not perfect, but it's much better than Windows. They seem determined to lose customers.
I really like the concept of the Surface Book and got one several years ago. The keyboard no longer works when detaching the screen, so it's practically useless. Even a full reinstall didn't fix that issue.
Their new hardware is moot because ARM is just on a different level. Yeah, they can stick an H class Intel processor, but that will seriously heat up the laptop and eat the battery.
The only reason I still use a windows machine is because of gaming. I'm sure lots of users are on Windows because they have no choice.