But buying a ticket on the band’s Web site has its own added cost: $12 to mail tickets by United Parcel Service, with no other delivery option offered. [snip] There was simply no way around that fee, Mr. Luba said.
That seems like a very high price for shipping a piece of paper. I'm certain USPS will do it for significantly less, with insurance and delivery confirmation. I wonder why that isn't a viable option in this case.