Tesla used non-automotive grade touchscreens in some cars and so they died early: https://www.thedrive.com/tech/27989/teslas-screen-saga-shows...
Automotive grade has very high requirements:
> Grade 0: High Temperature Operating Life (HTOL): +175C for 408 hours. High Temperature Storage Life (HTSL): +175C for 1,000 hours. Temperature Cycling: -65C tp +175C for 500 cycles
And generally speaking transit agencies aspire to buy higher-reliability, longer-lasting equipment than your average consumer car.
* They must be experts, otherwise how could they get away with charging so much, right?
I rode Muni for 10 years almost every working day. Do you want to know what reduced congestion the most. Buying new muni cars because the old muni cars door mechanism had been repaired so much they did not open or close %50 of the time and people had to use other doors to get on and off a train on a daily basis.