Any appearance of understanding is just an illusion. It’s an LLM, nothing more.
Having a reliable emotional model of a person based on their voice (or voice + appearance) can be useful in a thousand ways.
Which seems to represent a new frontier.
These LLM are nothing more than really big spreadsheets.
"Um it's just a big spreadsheet" just isn't good commentary and reminds me of people who think being unimpressed reveals some sort of chops about them, as if we might think of them as the Simon Cowell of tech because they bravely reduced a computer to an abacus.