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Everyone reading I should watch the movie Brazil.

Remember who the true hero was. He wasn't in it for long.

This guy will be able to request things for discovery too.

It's quite likely a honeypot.

On what grounds could they sue?

The employees are clearly engaging in fraud by doing non-work activities on the clock. The companies know this because they haven’t hired anyone to do customer service.

But the person said they could "sue this guy". I can see how they would have a beef with their employee doing this, but don't see what grounds to sue "this guy"? Mind you, I know little of the US legal system outside Suits and other probably as incorrect shows.

TBH I have no idea, I just wanted to make the “no customer service” joke.

https://en.wikipedia.org/wiki/Tortious_interference perhaps?

somebody been watching Suits recently?

> [...] by doing non-work activities on the clock

How do you know they are doing it on their company paid time?