What's going on with Air Canada? Off the top of my head, they've been in the news a couple of times recently for some very nasty stuff:

https://www.cnn.com/travel/article/air-canada-vomit-apology-... with extra customer care:

> Benson goes on to relate how a pilot then came down the plane to speak to the passengers, telling them that “they could leave the plane… and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list!”

https://www.theguardian.com/world/2023/oct/30/air-canada-whe...

https://www.theguardian.com/world/2024/feb/16/air-canada-cha...