> Question: For the free hosted SSO, how well are you going to be able to secure that, so that your customers aren't compromised through you?

Yeah, this is super important. No short answer here, it's just about doing the work and getting it right.

We're working with Oneleet for our SOC2 stuff (which we all know is largely theater) but also pretty thorough pentesting. I can email you their findings.

The reality is we're one of those companies that need to get this stuff right.

> Question: Will the free tier SSO have uptime guarantees, since it'll be a single point of failure for all your customers? For startups that decide they'd like it hosted for them, but need an SLA, do you expect to be able to provide that at a price doable by startups?

Our plan is to work out agreements on a case-by-case basis. It'd depend on exactly what you need. We take guarantees pretty seriously, so we're careful about what we promise.

We're not a services business. We don't want to make money off of "premium support". There is a modest price tag if you want an SLA.

> (Will a cloud provider pick up those customers using your software?)

Would you mind rephrasing?