But isn't that just practicality? Stepping completely away from this specific case, I have found that people that are the most effective in changing things are the ones that say 'I think it's your fault, but I'm going to fix it anyway'.

Naming it like this article is obviously important and I also don't think anyone thinks she is in any way responsible or in the wrong (quite the contrary) but the most effective way to make an offender change his (or her) ways is to simply communicate with him (or her).