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> I don't think calling the ISP was actually what they didn't feel like doing. It is more the call itself. Being put on queue with wait music, dealing with first line customer support who have no clue what you are asking, waiting to be connected to the right support, being connected to the wrong support, being put on hold again, suddenly being hung up on, rinse, repeat.

Exactly this... we have enough issues with our internet I didn't want to add this into the mix - especially as if they decide to not really give me a static IP, then I have to change it everywhere :/

I trust my VPS provider far more than my ISP

Although it is a fairly standard ask. It is something which the ISPs I know would have configurable in the web portal.

I tested with 2 ISPs I use and both have it as a prominent add on that you can add for extra cost per month in the UI.

especially challenging for introverts