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If the process being broken doesn't hurt them, why would they fix it?

If they don't need to fix it, what makes it broken?

I've been critical of hiring in tech for years and years and years, but hiring has only gotten worse (from my point of view) and the companies seem to be fine.

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It’s broken in the sense that the applicant thinks they are the most important part of the process and should have a process that is very convenient and efficient for them.

So not actually broken, but someone idealistic or naive or clueless as to the working of a business may think it’s broken.

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