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Comment by ApolloFortyNine | Hacker News Reader

Darn tough socks still honor their lifetime warranty no matter how long passes, though obviously no socks can last forever. Generally reading online you find people mentioning you should be reasonable about it.

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> you should be reasonable about it.

I don't get it. Shouldn't it be the seller's obligation to give a reasonable lifetime estimate? Like, give me a five year warranty, if you want to advertise your socks last for five years of regular use. Don't pretend it's unlimited when it isn't.

>Shouldn't it be the seller's obligation to give a reasonable lifetime estimate?

Not sure how you define this or maintain it. These socks are guaranteed for 100 wears? Can't count wears. These socks last a year. Is that daily wear? One of 10 pairs? Only air dried? Was the user running daily marathons?

You can extend this to pretty much every product.

>last for five years of regular use.

What's regular use?

buncha people caught wind and purchase the product used/torn for pennies on the dollar, and send it in, in order to take advantage of the offer (and the retailer).

Statement still stands. The company can't afford lifetime because of this possibility. They should change the terms. They could say single owner lifetime or something like that.

Tilley hats as well. It was probably twenty years on, and both of ours fell apart enough to call about their lifetime (“put it in your will!”) warranty. Other than arguing that Tilley never made that model of hat, they sent us an equivalent without fuss.

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