Comment by fargle | Hacker News Reader

Comment by fargle | Hacker News Reader

so if you don't get the service you were paying for ~$100/yr. and then you call the company to complain, and they don't fix it... why not just simply stop paying them if you don't like the service?

that self-help alternative is always available and seems preferable to me (and the rest of the economy) than another vague "govt. protect me from my poor choices" law and resulting lawsuits/lawyers which is 100% guaranteed to solve exactly nothing wrt. getting packages delivered faster.

I agree about cancelling subscriptions, but if they lie to you, how do you know what to stop paying for?

because you ordered things on one day and they didn't show up the next day. and then it happened over and over again.

if they lie about this, intentionally or otherwise, and you still believe them, it isn't their fault. and it isn't something that a law can fix either.

i don't need need a consumer protection law to tell me to stop paying for services that aren't living up my expectations. regardless of what the vendor promised.

It is still their fault - Amazon is the entity which is capable of changing this policy. It may also be wise for the customer to stop paying, but Amazon is clearly responsible here.

"It is still their fault"

i was referring to the aphorism:

    fool me once, shame on you
    fool me twice, shame on me

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